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Information regarding our shipping methods, tracking, and delivery timelines.
Thank you for shopping with Collinets Industries at www.collinets.com. We are committed to processing and shipping your orders in a timely and reliable manner. Please review our shipping and delivery policy below.
Orders are generally processed within 1 to 3 business days, excluding weekends and holidays.
Orders placed after 3:00 PM CST may be processed on the next business day.
Please note that during high-order periods, holidays, promotions, or special sales events, processing times may be longer than usual.
We offer shipping options based on product availability, order size, and delivery destination.
| Shipping Method | Estimated Delivery Time | Service Area |
|---|---|---|
| Standard Shipping | 3 to 7 business days | United States |
| Expedited Shipping | 2 to 3 business days | United States |
| International Shipping | 7 to 21 business days | Select countries |
Shipping charges are calculated based on the order value, weight, dimensions, destination, and selected shipping method.
Any applicable shipping promotions are subject to change without notice.
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.
Tracking updates are provided by the carrier and may take time to appear after shipment. Carriers may include USPS, UPS, FedEx, or other delivery providers.
International shipping is available only to select countries.
Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These fees are not included in the product price or shipping charge unless otherwise stated.
International delivery times may vary significantly depending on customs processing and local carrier conditions. Collinets Industries is not responsible for delays caused by customs authorities.
Certain products may be restricted from shipment to specific states, territories, or countries based on carrier limitations or local regulations.
Shipping to P.O. Boxes, APO, and FPO addresses may be limited depending on the product and selected shipping method.
We reserve the right to cancel or hold orders that cannot be shipped to the provided address.
Customers are responsible for providing complete and accurate shipping information at checkout.
If an order is returned to us due to an incorrect or incomplete address, failed delivery attempts, refusal, or unclaimed shipment, the customer may be responsible for:
We are not responsible for delays or losses resulting from incorrect address information submitted by the customer.
If your package arrives damaged, appears lost in transit, or is marked delivered but not received, please contact us within 7 days of the delivery date or expected delivery date.
Please email sales@collinets.com and include:
We will review the claim and work with the shipping carrier where applicable. Refunds, replacements, or store credits may be issued based on the outcome of the review and carrier investigation.
We are not liable for shipping or delivery delays caused by events beyond our reasonable control, including but not limited to:
Collinets Industries reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Any changes will be posted on this page with the revised effective date.
If you have any questions about shipping or delivery, please contact us:
Thank you for choosing Collinets Industries.
