Privacy Policy

Last Updated: 4/7/2025

At Collins Industries, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you place orders through our website. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

When you place an order on our website, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
• Order Details: Products purchased, order history, and transaction records.
• Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy for details).

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To fulfill and deliver your purchases.
• Customer Support: To respond to inquiries, requests, or complaints.
• Account Management: To manage your account and order history.
• Marketing & Promotions: To send updates, offers, and newsletters (with your consent).
• Security & Fraud Prevention: To detect and prevent fraudulent transactions.
• Legal Compliance: Ensuring adherence to regulatory and legal requirements.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information with:

• Service Providers: Payment processors, shipping carriers, and IT support.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures, including encryption (SSL) and secure payment gateways, to protect your data. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing information.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to data processing.
• Request a copy of your data.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Collins Industries
Email: sales@collinets.com
Phone: +1 (346) 490 5455
Address: 11261 Richmond Avenue, Suite G108, Houston, TX 77082